Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

 Hassle-Free Pickup – We’ll arrange pickup in 2–3 working days (₹100 reverse shipping fee applies, waived for wallet refunds).

Conditions – Items must be unused, unwashed, and returned with original tags & packaging.

 Refund Options –

  • Prepaid Orders: Refund to original payment account.
  • COD Orders: Refund to your bank account.
  • Wallet Refund: Instant credit, no ₹100 deduction.

 Self-Ship Option – If reverse pickup isn’t available for your pincode, you can courier to our warehouse address.

To start a return, you can contact us at hillweave@gmail.com. Please note that returns will need to be sent to the following address:

If your PIN code is not serviceable for reverse pickup, you can send the product to us at:

At-Kadam Sahi,Post-Raj Nilgiri, Dist-Baleshwar,pin-756040,Odisha

Read Full Returns & Exchange Policy


Exchange Policy


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

  • You can request an exchange within 7 days of delivery if: You received the wrong product, or The size does not fit.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • Pickups will be arranged by Hill Weave 2–3 working days of your request.
  • If the returned item fails quality checks, the exchange will not be processed, and the item will be sent back to your address.
  • If your requested size is out of stock, you may: Request a refund (as per our Refund Policy).
  • Exchanges are allowed only for the same product in a different size — not for other products.


You can always contact us for any return question at hillweave@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refund Policy

Amount Refund:

  1. For returns, COD charges are non-refundable.
  2. Reverse shipping fee of ₹100 will be deducted from refunds to the original payment method.

Mode & Timeline:

  • Prepaid Orders: Refunded to the original payment source within 5–7 working days after processing (1–2 working days post item receipt).
  • COD Orders: Refunded to the bank account details you provide within 7 working days of verification.

Important:

  • Incorrect bank details will delay the refund; 
  • If the returned product fails quality checks, it will be sent back to you, and shipping will be charged.